Policies

Aug 5, 2023
Policies

Booking

At Timeless Serenity Bed & Breakfast, we strive to make your booking experience seamless and hassle-free. To reserve a room, simply visit our website, select your desired dates, and proceed with the online booking process. We offer flexible booking options to cater to your specific needs. Please note that all bookings are subject to availability.

Cancellation

We understand that plans may change, and sometimes, cancellations are necessary. In such cases, we kindly request that you notify us at least 48 hours prior to your scheduled arrival date. This allows us to offer the room to other guests and better manage our inventory. Cancellations made within 48 hours of the arrival date may be subject to a cancellation fee.

Check-In

Upon arrival at Timeless Serenity Bed & Breakfast, we want to ensure a smooth check-in process for your convenience. Our check-in time starts at 3:00 PM. If you anticipate arriving outside of our regular hours, please inform us in advance, and we will accommodate your request to the best of our ability.

Check-Out

We want your departure from Timeless Serenity Bed & Breakfast to be as pleasant as your arrival. Our check-out time is at 11:00 AM. If you require a later check-out, kindly inform our staff, and we will do our best to accommodate your needs, based on availability.

Payment

Upon completion of your stay at Timeless Serenity Bed & Breakfast, we accept payment through major credit cards, including Visa, Mastercard, and American Express. We also accept cash payments. Please note that a valid credit card is required to secure your reservation.

Smoking Policy

For the comfort of all our guests, Timeless Serenity Bed & Breakfast is a smoke-free establishment. Smoking is strictly prohibited in all indoor areas, including guest rooms and common spaces. We provide designated outdoor smoking areas for our guests' convenience.

Pet Policy

We understand the importance of pets in your life, but unfortunately, we do not allow pets at Timeless Serenity Bed & Breakfast. We apologize for any inconvenience this may cause and recommend nearby pet-friendly accommodations.

Children and Extra Beds

Children are welcome to stay at Timeless Serenity Bed & Breakfast; however, please note that additional charges may apply for extra beds or cribs. It is advisable to inform us in advance if you require any special arrangements for child accommodation.

Privacy Policy

At Timeless Serenity Bed & Breakfast, we value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By making a reservation with us, you acknowledge and agree to our Privacy Policy. You can review our detailed Privacy Policy on our website.

Accessibility

We strive to provide a comfortable and accessible experience for all our guests. Timeless Serenity Bed & Breakfast offers accessible rooms and facilities to accommodate guests with disabilities. If you have specific accessibility requirements, please inform us at the time of booking, and we will do our utmost to meet your needs.

Contact Us

Should you have any further questions or require additional information regarding our policies, please feel free to contact our friendly staff. We are here to assist you and ensure your stay at Timeless Serenity Bed & Breakfast is nothing short of exceptional.

Neil McGowan
I found the booking process at Timeless Serenity very easy!
Nov 9, 2023